Payment & Shipping Guide
We aim to make every international order simple and transparent. Below are our general payment, production, packing, and shipping terms for overseas customers.
01 — Pricing & Shipping Terms
Currency: USD ($) for international orders.
Our prices are based on FOB (Free on Board) Tanjung Emas Port, Semarang, Indonesia.
The FOB price generally includes:
- Professional packaging
- Local transportation from our factory in Jepara to Tanjung Emas Port, Semarang
- Standard fumigation
- Port handling and documentation fees
- Preparation of required shipping documents
- Other standard costs related to preparing the goods for shipment
Ocean freight is not included in the product price and will be the responsibility of the buyer.
We can assist buyers in finding a suitable freight forwarder or shipping line and help coordinate the shipment when required.
02 — Payment Terms
We accept payment via T/T (Telegraphic Transfer / Bank Transfer).
Our standard payment arrangement is:
50% Down Payment
A 50% deposit is required after the Proforma Invoice has been approved. Production will begin once the down payment has been received.
50% Balance Payment
The remaining 50% balance is payable once the furniture has been completed and is ready for loading into the container, according to the agreed payment terms.
After completing the payment, please send us the payment confirmation for verification.
Once the balance has been received, we will proceed with the required shipping documents and send the original documents, including the Bill of Lading (B/L), through a suitable courier service when applicable.
03 — Minimum Order & Custom Design
Our minimum order for international shipments is generally:
1 × 20 ft FCL container — approximately 30 CBM per shipment.
Container Capacity
- 20 ft container: approximately 30 CBM
- 40 ft container: approximately 60 CBM
- 40 HC container: approximately 75 CBM
Actual loading capacity may vary depending on the dimensions, shape, and packing method of the products.
04 — Production Lead Time
Production time depends on the quantity, product type, complexity, customization, finishing, and overall project requirements.
Our estimated production lead times are:
20 ft Container: approximately 60 working days
40 ft / 40 HC Container: approximately 95 working days
The production period does not include ocean shipping time.
For custom or more complex furniture, additional production time may be required, especially when the order involves custom drawings, prototypes, special materials, or detailed finishing.
Regular orders may sometimes be completed sooner depending on production capacity and order specifications.
We always strive to maintain an efficient production schedule and deliver orders according to the agreed timeline.
05 — Packaging & Protection
We understand that proper packaging is essential to protect furniture during international transportation.
Our standard packaging generally uses:
- Foam sheets / polystyrene
- Single-face paper
- Protective materials according to the product type
For fragile or delicate furniture, additional protection can be provided using cardboard boxes and wooden crates to provide greater protection during transportation.
Cardboard boxes and wooden crates can be arranged according to the customer’s requirements and may involve additional costs.
06 — Shipment
Our standard Port of Loading (POL) is:
Tanjung Emas Port, Semarang, Central Java, Indonesia.
Ocean freight is not included in our FOB product price and will be arranged and paid by the buyer.
We can assist with:
All international shipments are handled according to applicable shipping and export requirements.
Cargo insurance is the responsibility of the buyer. We recommend buyers arrange appropriate insurance coverage for their shipment.